Change of Mind

If you have changed your mind and you are able to provide satisfactory proof of purchase, Techbug Computer Consultants may offer you an exchange or refund within 7 days of purchase provided that the merchandise:

  • Is in a re-sellable condition
  • Is unused with all the original tags attached and sealed packaging (where relevant)

and

  • Is not subject to the exclusions listed below.

If you are unable to provide satisfactory proof of purchase, Techbug Computer Consultants at its absolute discretion reserves the right not to offer a refund for change of mind. In such cases, Techbug Computer Consultants may provide you in its absolute discretion, an exchange to the current value of the merchandise.

Exclusions

Please choose carefully when purchasing the following merchandise as change of mind returns will not be provided on:

  • Used consumables;
  • Damaged items whilst in your possession;
  • Items being tempered with;
  • Special Orders

Refunds

If the product supplied has a major fault or is not what was agreed to then we will refund the product.
If the product supplied has a minor fault (repairable) we will repair or replace the product

All repairs and refunds are subjected to Australian Fair Trading Terms